Fantastic staff and customer service with great food and drink. Decent internet access, really good local knowledge and excursion connections. Such as...

Fantastic staff and customer service with great food and drink. Decent internet access, really good local knowledge and excursion connections. Such as camel rides, monkey siteing, atlas Mountain trips, Berber history, a welcome culture shock.

When we visited this riad in June, my friend lost her watch. An expensive one, not a market fake. We were unsure where it was lost, but reported it to...

When we visited this riad in June, my friend lost her watch. An expensive one, not a market fake. We were unsure where it was lost, but reported it to the police and to the riad. Today, my friend received a parcel from the riad, containing a wee note & her watch. We are over the moon with the honesty of the staff as we had no expectation of having it returned, much less posted out via DHL from Marrakesh to Scotland. I’ve been staying in this riad when in Marrakesh for a few years now. It’s location is perfect for sightseeing and the souks. The staff are so helpful, and the riad itself is stunning. The hot tub on the roof is fantastic after a days shopping. There is a hammam within the riad and good food is also available if you don’t fancy the bustle of the square.

I recently had the pleasure of spending a week at this Riad. The staff is helpful and friendly. The rooms are clean and quiet. It is located just a...

I recently had the pleasure of spending a week at this Riad. The staff is helpful and friendly. The rooms are clean and quiet. It is located just a few minutes walk from the main plaza and the souk. What more can anyone ask for?Breakfast is served on the roof-top. It is a lovely location for lingering until one can go take on the day. We made two excursions that required that we leave the Riad before the posted breakfast hours. The staff accommodated our schedule.And, speaking of excursions, we booked two different ones. The first was booked through the airport transfer service we used to get from the airport to the Riad. The second was through the Riad. The one booked through the Riad was substantially better than the one we booked blindly. Also, we had experience with two different luggage porters, one with the airport transfer service and the other with the Riad. And, again, the one booked by the Riad was better. The second porter stayed with us until the transfer service arrived and he didn't argue with us about money. The first porter became abusive when we only wanted to pay him what we were told he was going to charge.The only negative thing I can say is that the hot tub wasn't hot until the end of our stay. I came prepared to sit in the hot tub after a long day of walking and haggling over stuff in the market...but, it was not to be.I can recommend the massages. They need to be booked a little in advance.

It's a Riad, something like a "pousada" in Brasil, so you've to rate it thinking in that, instead a hotel! The standard rooms are small but enough to put...

It's a Riad, something like a "pousada" in Brasil, so you've to rate it thinking in that, instead a hotel! The standard rooms are small but enough to put 2 big bags and 2 backpacks! Suites are a little bit more spacious, but nothing significant! All rooms haven't fridge or TV! The cleanness is ok! Our room and the most part of the others have the bathroom's window faced to the internal corridor, what can be unpleasant! The breakfast is small (coffee/tea, juice, bread, butter/jams, slice of cake, yogurt, a kind of pancake and a different fruit every day) but fresh and pretty good! The staff is small, at least in December, and, for example, if you'd like to drink beer at 10pm on the rooftop, the same guy in the front desk will be the waiter! The most important thing here is the location - you'll be steps (2 minutes maximum) from the Jemaa el-Fna, where "everything" happens in Marrakesh and from where you'll reach, on foot, all others "must to see" places in the city!

We staid there for in total 3 nights and enjoyed it a lot. It's located in the heart of the Medina but is a nice retreat from that hectic (still nice &...

We staid there for in total 3 nights and enjoyed it a lot. It's located in the heart of the Medina but is a nice retreat from that hectic (still nice & absolutely recommendable part of the city). The team is nice & helpful. The rooms are quiet small but that's what you expect so no problem as they are comfortable. Ask a room on the first of second floor, they are quieter. I also enjoyed a Hammam by 'Hammam' just before I flew back and I recommend it.